Contact Us
Please take note of our Business Hours and After Hours support below.
How You Can Reach Us
You can contact us via email at service@tangerpay.com (Note: There is a full team monitoring this inbox.)
Alternatively, you can reach us by phone at the following numbers:
- Australia: +61 7 3186 1021
- United Kingdom: +44 20 3885 0797
- United States: +1 650 449 8607
- New Zealand: +64 4 886 6827
- Others: +61 7 3186 1021
Business Hours
Our support team is available Monday to Friday, 8 AM – 5 PM (AEST), and we're always happy to help! We aim to respond to emailed support requests within 1 business day. If we're assisting other customers when you call, don’t worry—we'll call you back as soon as possible.
After Hours
We understand that issues don’t always happen during business hours! Our support team is available after hours until 8 PM (AEST) and on weekends from 8 AM to 8 PM (AEST).
If you're facing a critical incident that needs urgent attention, our support hotlines remain active after hours and we’ll do our best to assist you at the earliest possible.
Want to set up a phone support session at a certain time?
Please inform us in advance, and we will schedule a time that is convenient for you with our support team. Click here to book a call with us.